Partnering with Innovators, Actioning Data for a Better Tomorrow
Automated Notifications
Alert the service team to machine faults and shortages in real time.
Prioritized To-Do Lists
Schedules, pick lists, reorders — our system tells your team what to do.
Real Time Productivity Reports
Reports on machine outputs, downtimes and alarm events.
Our Vision for Your Business
Turn Data into Action
Growing a service business with remote equipment can feel like an uphill battle.
Equipment
Failures
Restocking
Consumables
Ongoing
Maintenance
Service
Schedules
Will leave your team overwhelmed and your profit margins declining.
More
Tech
More
Trips
More
Trucks
More
Gas
You can’t scale your business when everything is manual.
That’s where we come in.
We audit your data and then use those insights to build a custom actionable remote monitoring system.
Unlock Scalability
Improve Customer Experience
Elevate Efficiency
Activate Your Data
Our Process
From audit to action, here’s how we deliver results:
Step 01
Data Strategy
Identify the data you need to capture.
Step 02
System Build-Out
Develop and customize your remote monitoring system.
Step 03
To-Do List
Transform insights into prioritized tasks.
Improve Your Support
A Prioritized To-Do List
Take your data to the next level with a prioritized to-do list. Service call schedules, pick lists, reorder list — whatever your team needs, our system will use your OEM data to create a to-do list that minimizes labor, utilities, and maximizes your bottom line.
Why Our Customers Choose Us
"Define's system revolutionized our operations, cutting labor, fuel, and time costs. It elevated our service quality, leading to more satisfied and loyal customers. We have now confidently launched our franchise model."
Jennifer O’Neal
VP of Operations, MosquitoNix
Client Case Studies
Real Results from Define Instruments
Discover how we’ve transformed businesses just like yours.
